About WLS IT Solutions
Whether it’s Digital Marketing, IT Support or Security, it’s all about listening and finding solutions to your problems.
How are we Different
Quality Customer Service
Client satisfaction is at the heart of everything we do. We’ve learned from experience how to make our clients happy, and we have also learned what makes clients unhappy.
Our promise is to keep your IT systems running efficiently so that your staff can get on with their jobs and your business can thrive. Time is money, after all.
The main reason WLS IT Solutions exists is because we know that other companies do not put the customer first, and as a result, the quality of their IT Support is disappointing.
Diversity of Skills & Expertise
Between us we’ve built up more than 60 years experience in IT and Marketing.
We focus exclusively on small to medium businesses and understand the challenges these companies face on a day-to-day basis. Whether it’s new installations, slow computers, internet issues, printer problems, access rights or more, it’s highly likely you’re after outstanding IT Support.
Our Ethos
We’ve helped many businesses grow with the use of technology and love to be part of your journey.
Consider us your ‘external IT department’ or ‘outsourced IT Helpdesk‘, minus the headaches of running the team and the technological challenges that they need to overcome.
Why Choose WLS IT Solutions
The Personal Touch
Fed up of being placed on hold, or left hanging with an automated call system? We’re not chat bots - every query is handled by one of our professional staff.
Bespoke Solutions
Our business is like no other IT business, so why would your business be just like another from your industry? We don’t have off-the-shelf solutions as no two businesses are the same - we offer solutions tailored to make your business succeed.
Education
We keep your system running efficiently, but we also enjoy educating your staff – shared knowledge can only be a good thing. So, whether it’s the latest security best practices or support for every day IT tasks, we’re there for you and your team.
A Wealth of Experience
Thankfully, father time has been kind to us. Although there might be the odd grey hair here or there, we’ve got bags of knowledge from many years in the IT and communication industries.
Proactive Support
We offer multiple ways for you to get in touch with us when you have a problem, as our aim is to ensure you don’t actually need to contact us when there is a problem. We’ll work in the background to ensure your business keeps on working.
Quality Partnerships
You are the experts in your business and we’re the experts for your IT network. Because we are a Microsoft Silver Partner, it means we’ve proven consistency, expertise and commitment to other companies like yours.
Our senior executives
Dan Rowbottom
Managing Director
With over 22 years in the IT industry, Dan likes nothing more than meeting clients and helping to solve problems with the use of technology and marketing. He is committed to using this knowledge to help your business succeed.
Tony Darch
Technical Manager
Tony has been supporting users and businesses for 20 years, keeping their IT systems up and running. Experienced in most operating systems, he thrives on getting his teeth into complex problems and resolving them.